Latest Posts
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Grounding a Custom AI Chatbot or App on SharePoint Content: Three Architectural Options, One Baseline
Part 1 of a series. If your enterprise knowledge lives in SharePoint, how do you put it to work inside your own AI chatbot? This opener defines the eight factors I use to compare three architectures, and introduces the options.
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Understanding Microsoft’s Agents: Two Towers, Four Flavors, One Governance Plane
A practitioner’s map of the Microsoft agent ecosystem, covering the two towers (pro-code and low-code), the four agent types, where they physically live, how they ground their data, what they cost, and why governance is the part regulated industries can’t skip.
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Litigation Hold vs. Retention Enforcement: The Distinction P&C Insurers Can’t Afford to Blur
Retention enforcement and litigation hold both stop documents from disappearing — but treating them as the same control in Microsoft Purview is how insurers fail audits and lawsuits. Here’s the difference, and how to configure both.
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Compliance, Clutter, and Copilot: Why P&C Insurers Can No Longer Ignore eRecords Management
Why redundant, obsolete, and trivial (ROT) data has become a compliance risk for P&C insurers — and how to fix it with Microsoft 365 and Purview before Copilot surfaces the mess.
